Troubleshooting maprlogin Failures

While the root causes of most failure cases with maprlogin can be quickly diagnosed, the following cases can prove challenging:

  • When security is enabled for a cluster, the cluster's CLDB listens for connections on port 7443. If security for the cluster is disabled, the maprlogin utility is unable to reach the CLDB.
  • The utility's connection uses HTTPS, which requires the file conf/ssl_truststore to exist on the client. If the file is not present, a secure connection cannot be negotiated.

Detailed error logs for maprlogin connection attempts are kept at logs/maprlogin-<USERID>-nnnn.log.