Azure Deployment Troubleshooting
If Azure reports a problem during deployment, follow these steps to determine where the problem occurred. Typically, the problem is either an Azure resource issue or a MapR installation issue.
- Use these steps to learn more about the issue that needs troubleshooting:
- Log in to the Azure portal.
- In the left navigation pane, select Resource groups.
- Find the resource group to which the MapR installation was deployed.
- Click Deployments.
- Find the deployment that had a failure. Typically, an error on the Microsoft.Template will not be relevant, and there should be at least two deployments with a failure.
- If the error does not report an issue with
mapr-installer
, the issue is not MapR-related, and the error reported should indicate the Azure issue that caused the problem.
- If the issue appears to be MapR-related:
- Use
ssh
to connect to the MapR installer node.NOTE The MapR Installer is always created on the virtual machine that ends in the number 0. For example,certtest1-cluster-com-mapr-vm0
would have the running installer, whilecerttest1-cluster-com-mapr-vm3
(or any other number) would not. - As
root
, go to/var/lib/waagent/custom-script/download/0/
. - Inspect the
stdout
andstderr
files. These files contain the messages output from running the scripts that install the MapR software using Stanzas. - If the problem cannot be identified, check the MapR Installer logs at
/opt/mapr/installer/logs
. For more information, see Logs for the MapR Installer.
- Use